Frequently asked questions

Answers that help before you start

Clear answers about services, how delivery works, and what you need before starting a project.

01

Before starting

I have an idea, but I do not know which service I need. What should I do?

You do not need to choose the service first. Tell us what you want to achieve or the problem you want to solve, and we will help determine whether the right path is a website, app, store, system, or a combination.

Do you work with existing projects?

Yes. We review what already exists, identify what is worth keeping, then decide whether the better path is improvement, integration, or rebuilding a specific part.

Can the project be delivered in stages?

Yes, and that is often the better approach when a project has several priorities. We start with the part that creates value first, then shape the next stage around what we learn.

02

Websites, apps & e-commerce

Will the website or store work on mobile?

Yes. Responsive behavior is considered from the design stage and reviewed across mobile, tablet, and desktop.

Can the solution connect to an existing system?

Yes, when the current architecture and access methods allow it. We review the existing system first, then define an integration approach that does not add unnecessary complexity for the team.

Can the website or app connect to a system I already use?

Yes, when the current architecture supports it. We review the existing system and available integration methods, then define the right connection approach.

Can an online store support payments and delivery?

Payment and shipping or delivery options can be configured according to the providers available in the target market and the way the store operates.

03

Brand, profiles & marketing

Can you deliver brand identity or a company profile as a standalone project?

Yes. Identity, company profiles, or a content plan can be delivered independently or connected to a larger website, store, or campaign.

We already have company content. Can you turn it into a better company profile?

Yes. We review the material, remove unnecessary repetition, reorganize the story, and build a visual presentation aligned with the brand.

Can I request only a content plan without full page management?

Yes. The scope can be limited to a content plan, messaging, and content pillars, or expanded to writing, design, publishing, and management if needed.

04

Delivery & working process

How long do projects take?

Timing depends on the solution type, scope, content readiness, and review speed. We define the timeline after the scope is clear instead of giving one generic number for every project.

What happens after I contact you?

We understand the goal and current situation, ask for the missing context, then explain the path, scope, and next step. We do not start with a solution before understanding the problem.

What if a new idea appears during implementation?

We review its value and impact on scope, then decide whether it belongs in the current stage or a later one. This protects priorities without losing useful ideas.